Public Records

Transparency Shouldn't Break Government.

Whether you call them public records, open records, or FOIA requests, Common Sense gives your staff their time back while keeping your agency compliant.

Request a demo
From Request to Response

How We'll Transform Your Agency

→

Staff Time Reclaimed

AI handles request clarification, document discovery, and redaction preparation so your team reviews finished work instead of months of manual process.

→

All Your Systems, Finally Connected

Stop asking every department to search their own files—AI searches your document management, email, and IT systems to find responsive records automatically.

→

Response Times That Impress

Routine requests get fulfilled automatically while complex requests move through your workflow in days instead of months.

Tailored for your municipal needs

How This Works for Public Records.

AI Intake and Scoping
→

AI Intake and Scoping

AI chat engages residents during submission to clarify vague requests before they reach your staff, eliminating weeks of back-and-forth emails.

File Retrieval and Routing
→

File Retrieval and Routing

AI searches across all your systems to find responsive records and routes requests to the right departments automatically, so IT stops spending days coordinating discovery.

Intelligent Classification
→

Intelligent Classification

AI categorizes every document by subject matter and flags it as responsive, non-responsive, or exempt with legal citations, so staff know exactly what requires review.

AI-Powered Redactions
→

AI-Powered Redactions

AI applies redaction rules based on state law to flag sensitive content, so staff approve finished redactions instead of manually marking up thousands of pages.

AI Agents & Building Block Workflows

Common Sense orchestrates all of your legacy tools and tasks with AI Agents

REQUEST INTAKE & CLARIFICATIONROUTING & ASSIGNMENTDOCUMENT DISCOVERYRESPONSIVENESS REVIEWEXEMPTION ANALYSISREDACTION APPLICATIONAPPROVAL & QAFULFILLMENT & DELIVERYTRACKING & COMPLIANCE

All of this integrated into a singular workflow

Workflow Automation

REQUEST SUBMITTED → FILE RETRIEVAL → CLASSIFICATION & CATEGORIZATION → ROUTINE ASSIGNMENT → PROJECT MGMT & DEADLINES → REDACTIONS APPLIED → APPROVAL & CLOSE

Trust, Transparency, Results.

Responsible AI

AI Guardrails

Request a demo
01.

You're Always in Control

You decide which workflows get automatic approval and which require staff review at every step.

02.

Knows Your State Laws

AI applies your state's rules automatically and gets smarter from your team's decisions—always with staff making the final call.

03.

Insight On Every Decision

You see exactly why AI made each choice—confidence scores, legal reasoning, and source citations for every classification and redaction.

04.

Complete Audit Trail

Every action—AI assists, staff edits, and document exports—is logged and ready for public records compliance.

Protection

Security & Privacy

Request a demo
01.

Your Data Stays Private

We maintain zero data retention agreements with all major AI model providers—your documents are never used for training or stored by third parties.

02.

Control Who Sees What

Integration with your existing login system, role-based permissions, and granular access controls ensure only authorized staff access sensitive records.

03.

Your Data Is Protected

Bank-level encryption protects your documents whether they're stored or in transit, with policies you control for how long data is kept.

04.

Government-Ready

Accessible to all users, independently audited for security, and built to meet state and federal compliance requirements.

Outcomes

What You'll Get

Request a demo
01.

Hours Back Every Week

Staff review AI-prepared responses instead of spending days manually searching files, coordinating across departments, and marking up documents.

02.

Large Request Relief

AI searches your systems, eliminates duplicates, categorizes by subject matter, and flags exempt content faster than any manual process.

03.

A Public Portal Citizens Love

AI fulfills routine requests instantly for documents you want publicly available—permits, meeting minutes, and records—without staff processing.

FAQs

What Agencies Ask Us

What if AI makes a mistake on redactions?

Staff always review and approve AI redactions before documents go out. AI prepares the work based on your state's laws, but you make the final call on every redaction—nothing gets released without human approval.

Can we control which requests get auto-approved?

Yes. You configure which types of requests get automatic fulfillment and which require staff review. Simple document lookups can go out instantly while sensitive requests go through your full approval workflow.

What systems do you integrate with?

We connect with common platforms like Laserfiche, OnBase, Outlook, Gmail, and other local government specific vendors. For legacy systems without APIs, our intelligent workers navigate the interfaces to retrieve data—fully logged and secure.

Does this work with our existing public records system?

Yes. We integrate with your current portal and systems. Many agencies consolidate to reduce costs since we handle everything their existing system does plus AI automation—but we're flexible based on what works for you.

How much does this cost?

Our pricing is designed with public agency budgets in mind. We're a premium product at affordable prices—most agencies see ROI within months from staff time savings alone. Let's find time to talk about your specific situation and show you the system in action.

The last municipal platform you'll ever need.

Get started